HOW TO COLLECT THE PASS
In order to make reservations, it is essential to have your physical badge, which can be collected at the Accreditation Office, located at Via Verdi 14/A from Wednesday, November 19th to Saturday, November 29th from 9:30 AM to 1:30 PM and 2:30 PM to 6:30 PM.
Please note that the alphanumeric code cannot be communicated in any way other than at the time of the collection.
It is possible to collect a badge for another person by an authorization form signed by the owner of the badge. The authorization form can be sent to the e-mail address accrediti.tff@museocinema.it or delivered to the office while collecting the badge.
HOW TO ACCESS TO THE SCREENINGS WITH A PASS
In order to access to the Festival’s screenings, it is necessary to make a reservation, free of charge, on the official Festival’s website or at the cinemas’ ticket offices.
The Festival recommends using the online platform.
- For participants who attended the Festival in previous years, access the system using the previously registered email address and, if needed, request a new password.
- For participants who have never attended the Festival, registration as a new user is required.
Once inside the personal area, it is possible to update or newly enter the alphanumeric code printed on the physical badge.
Within the reserved seats for each screening, it will be possible to make a reservation from 9:00 AM on the day before the screening to 1:00 PM on the day of the screening.
Reservations may not be made for screenings that overlap, even partially. For people with a reservation access to the screening room is guaranteed until 5 minutes before the screening begins.
To enter the screening, it will be necessary to show the confirmation e-mail, as well as the accreditation badge. It is possible to modify or cancel the reservations until 30 minutes before the start of the screening, online or at the ticket offices.
Accreditation holders will also have the possibility to access the venue through Rush-Line. Starting from 5 minutes before the screening begins, accreditation holders will be able to access the screening without reservation, upon availability ONLY and until full capacity.
If technical issues occur, please contact customer service via e-mail assistenza@softsolutions-srl.com
RENOUNCE, PENALTIES OR LOSS OF THE PASS
Accreditation will be temporarily suspended for anyone who misses at least two of their booked screenings.
In case of loss, it is impossible to make duplicates of the accreditations.
In case of renounce, accreditation payments will not be refunded.
OTHER EVENTS
Accreditation will NOT be valid for the opening night of the Festival on November 21st.
Accreditation will NOT be valid for the screening of Juventus – Il decennio d’oro by Angelo Bozzolino on November 26th at 9 PM in Room 2 of the Cinema Massimo, for which there will be valid a single ticket costing €7,50. All proceeds will be donated to the Cancer Research Foundation.
The screening of Nuremberg by James Vanderbilt on November 29th at 7:00 PM in Room 1 of the Cinema Massimo will NOT be available for booking with an accreditation pass. Access to the room will be guaranteed exclusively through the purchase of a ticket. However, TFF pass holders will still be able to enter through Rush-Line if seats are available.
Accreditation will be valid for the Sunday, Nov 30th screenings.
ACCREDITATION OFFICE
Via Verdi, 14/A
open from Wednesday, November 19th to Saturday, November 29th from 9:30 AM to 1:30 PM and 2:30 PM to 6:30 PM.
Accepted payments methods: cash, debit cards and credit cards, Satispay.
TEMPORARY OFFICES (accessible exclusively to accreditation holders)
Via Verdi, 14
Artistic Direction, General Secretary, Program Coordination, Hospitality and Filmmakers’ Liaison Office, Press Office
open from Friday, Nov. 21st to Saturday, Nov. 29th, from 9:30 AM to 6:30 PM
MEDIA CENTER TFF – Radio and Television Museum, RAI Television Production Center of Turin
Press Conferences, Press Room
Via Verdi, 16
open from Saturday, Nov. 22nd to Saturday, Nov. 29th from 9:00 AM to 6:00 PM.
Accessible to people with disabilities
FESTIVAL’S CINEMAS
MULTISALA CINEMA MASSIMO
Via G. Verdi, 18
+39 011 8138574
Accessible to people with disabilities
CINEMA ROMANO
Piazza Castello, 9 – Galleria Subalpina
+39 011 5620145
Accessible to people with disabilities
CINEMA CENTRALE ARTHOUSE
Screening open to the press only
Via Carlo Alberto, 27
+39 011 540110
Accessible to people with disabilities